Answering live, 24/7
Every patient call, answered on the first ring
Clinivocx answers 24/7, books appointments, and escalates urgent calls to your team.
Best for independent US practices with 1-10 clinicians that want 24/7 call answering and urgent escalation live in days, with a signed BAA and public pricing, and no EHR integration project.
- Answers on the first ring
- 24/7, weekends, holidays
- 6 languages, live switching
- BAA signed, MFA enforced
The problem
Your phones are where patients disappear
Calls that hit voicemail rarely come back. Each one is a patient who books elsewhere.
Calculate what missed calls cost youHow it works
Live in days, not months
No EHR integration project. Forward your line and Clinivocx takes it from there.
What it does
A full front desk for your phone lines
Everything a great phone receptionist does, without hold music or voicemail.
24/7 call answering
Every call picked up instantly, day and night.
Appointment booking
Books, reschedules, and cancels against your rules.
Urgent escalation
Named red flags trigger warm transfer to your team.
Six languages
Detects the caller's language and switches mid-call.
Outbound campaigns
Reminder and recall calls in defined windows.
Call intelligence
Transcripts, summaries, sentiment, action items.
Safety first
It knows what it must not handle
Named red flags, warm transfer, on-call alerts. Never medical advice.
Read the escalation protocolMy husband is having chest pain and trouble breathing.
That may be an emergency. Please hang up and call 911 now. I'm also alerting the on-call provider immediately.
The morning handoff
Your team starts the day already caught up
Every overnight call arrives as a transcript, a summary, and an assigned action item.
- Full transcripts with sentiment and key moments
- Action items routed to front desk, nurse, or billing
- Callback queue for patients waiting on staff
Speaks your patients' language
- English
- Spanish
- Hindi
- Mandarin
- French
- Vietnamese
HIPAA-grade controls
Built for practices that answer to auditors
Compliance is in the architecture, not the fine print.
Signed BAA
Included with every plan.
Mandatory MFA
Every dashboard user, no exceptions.
Audit logging
Every PHI access recorded and exportable.
PHI masking
Role-based access with masked patient data.
Pricing
Public pricing, no sales maze
Three flat monthly tiers by practice size. Every feature in every tier.
Frequently asked questions
Hear it answer your phones
A 30-minute demo with your real call scenarios. No commitment.